For years, small to medium-sized business had to deal with the mess of installing hardwired communication systems. These systems often involved a lot of cables running from every office and cubical down to either a basement or a closet that houses the switching equipment. This equipment can also be a beast to set up and maintain. The introduction of digital equipment and software, this equipment can now be hosted on computer networks. This gives you the ability to have a single company that can install, monitor and maintain your communication systems from a remote location. Companies like Envision Professional Services (EPS) can offer a plethora of solutions for your company. These services can include secured voice and Internet connections, hosted PBX systems, virtual VOIP switching and Video conferencing. All this can be hosted on their servers at another location. They will also set up virtual call enter for your business ‘Customer Support’ line. This provides the advantage of redundancy. So, if one system goes down your hosted system will be covered by another location.
When looking for a good communication contractor, the first thing you should look at is their previous work. Ask who have they worked with in the past. Also, look at their certifications and training. How long has their staff been in the field of their profession? Other things you might wish to do would be read over their contract. Make sure you know exactly what they are offering and at what price. Also, make sure they have a 24/7 tech support. This way if something does go wrong in the middle of the night, you know you are covered.
Networking solutions like Business Name (EPS) gives you the resources and peace of mind that you need for your complicated communication systems. This also helps you give your customers the level of support they deserve. As a business owner, your job is complicated enough without the hassles of your networks going down. Network professionals are specifically trained to deal with all the little things that can go wrong. By contracting out this work, your own network administrators can concentrate on where they are needed the most, which is managing your data systems.
